Refund policy

 

Return and Refund Policy

Thank you for purchasing from our store. We strive to provide you with high-quality, limited-edition prints that you’ll love. Please read our return and refund policy below.

Damage & Significant Delays

• In the unlikely event that your print arrives damaged or experiences significant delays, we will replace it free of charge.
• To request a replacement, please contact us at mafeartspace@gmail.com with a description and photos of the damage.
• Please note that normal postage delays or delays due to customs will not be considered for refunds.
• In some cases, we may ask you to return the damaged item for disposal. If so, we will cover the return shipping costs. Refunds may be withheld until the item is returned.

Change of Mind & Other Refunds

• As an independent artist, each print in our store is carefully crafted with attention to detail and quality. Due to the nature of our production process, we cannot offer refunds for change of mind.
• However, we understand that exceptional circumstances may arise. If you wish to discuss a return, please contact us within 30 days of receiving your order at mafeartspace@gmail.com.
• Please note that any returns accepted must be in their original condition, and return shipping costs will be the responsibility of the buyer.
• Once the return is received and inspected, we may consider a refund at our discretion. Fulfillment costs will not be refunded, as this is a separate transaction.